This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information in conjunction with the use of our Services.
If you choose to use our Services, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Services. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at www.c2h2.net, unless otherwise defined in this Privacy Policy. Our Privacy Policy was created with the help of the Privacy Policy Template and the Terms and Conditions Template.
Information Collection and Use
For a better experience while using our Services, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you. For further information on how we use your phone number(s) and how we use SMS messaging, please see the SMS messaging policy below.
Log Data
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. For further information on how we use your phone number(s) and how we use SMS messaging, please see the SMS messaging policy below.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Your Texas Privacy Rights (TDPSA)
Under the TDPSA, Texas residents have the right to: Confirm and Access: Know if we process your data and obtain a portable copy.
Correct and Delete: Fix inaccuracies or request the deletion of your personal data.
Opt-Out: Opt out of data sales or targeted advertising (Note: We do not sell personal data).
Right to Appeal: If we decline a request, you may appeal our decision.
To exercise these rights, contact us at support@c2h2.net or 866-218-2227 (Option 3).
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
SMS Messaging Policy
Effective Date: March 12, 2023
Last Updated: April 07, 2026
Clear Resonance LLC, doing business as c2h2 Network Solutions (“we,” “us,” “our”), is committed to protecting your privacy. This policy details how we handle personal data for Texas residents and complies with 10DLC requirements for business messaging.
- Information We Collect
We collect personal data you voluntarily provide, including: Identifiers: Name, email address, and mobile phone number.
Consent Data: Records of your SMS opt-in and opt-out preferences.
Service Data: Information necessary to manage your active products and services.
Message Consent: We will collect consent for messaging you when you message our inbound numbers for support - How We Use Your Information
We process your data to provide customer support, manage your account, and send requested communications. We do not use “dark patterns” to obtain consent or collect more data than is reasonably necessary for these purposes. - 10DLC & SMS Privacy (Strict Compliance)
We prioritize the security of your mobile information.
No Sharing for Marketing: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Strict Exclusions: All other data-sharing categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except as required for technical message delivery.
Personally Identifiable Information (or PII) will not be shared with any third parties except as required for technical message delivery. - SMS Program Disclosures Message Frequency: We only respond to inbound inquiries or send updates regarding your active services. Message frequency varies.
Costs: Message and data rates may apply.
Opt-Out/Help: Reply STOP to cancel or HELP for assistance.
Liability: Mobile carriers are not liable for delayed or undelivered messages. - Data Security
We implement reasonable administrative and technical safeguards suited to the nature of the data we process to ensure its confidentiality and integrity. - Contact Information
Clear Resonance LLC dba c2h2 Network Solutions
5900 Balcones Drive Suite 100, Austin, 78731
866-218-2227, Option 3